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Terms of service

Jirox — a brand of Jirox Limited

Jirox Limited | Company No. 15407132 | VAT 458245668

5 Tiber Way, Rugby, CV21 1ED, United Kingdom

Last updated: June 2026



1. Who we are

This website is operated by Jirox Limited, registered in England and Wales. Company Number: 15407132. VAT Registration Number: 458245668. References to 'we', 'us', 'our', and 'Jirox' in these terms refer to Jirox Limited.

2. Acceptance of terms

By accessing this website or placing an order, you agree to be bound by these terms and conditions. If you do not agree, please do not use this website.

3. Our products

All products sold on this website are manufactured to our own specification under the Jirox trademark. Product images are for illustrative purposes only. Colours may vary slightly depending on your display settings. We reserve the right to discontinue any product at any time.

4. Pricing and payment

All prices are displayed in pounds sterling (GBP) and include VAT at the applicable rate unless otherwise stated. Delivery charges, where applicable, are shown separately at checkout.

We reserve the right to change prices at any time. The price you pay is the price displayed at the time you place your order. If a pricing error occurs, we will contact you before processing and offer the option to proceed at the correct price or cancel for a full refund.

5. Orders and contract formation

Placing an order constitutes an offer to purchase. A binding contract is formed when we send you an order confirmation by email. We reserve the right to decline or cancel any order at our discretion, in which case we will issue a full refund. You must be at least 18 years old to place an order.

6. Delivery

Our shipping terms, including timescales, geographic coverage, delivery charges, and courier information, are set out in our Shipping Policy, which forms part of these terms.

7. Returns and refunds

Our returns and refunds terms are set out in our Refund Policy, which forms part of these terms. Your statutory rights as a consumer are not affected by our returns policy.

8. Consumer rights

If you are a consumer based in the UK or European Union, you have the right to cancel your order within 14 days of receiving your goods under the Consumer Contracts Regulations 2013 (UK) or equivalent EU consumer legislation, without giving a reason. To exercise this right, notify us at support@jirox.co.uk within 14 days of delivery. You must return the goods within a further 14 days.

Your statutory rights under the Consumer Rights Act 2015 also apply. If goods are faulty, not as described, or unfit for purpose, you are entitled to a repair, replacement, or refund.

9. Intellectual property

All content on this website is the property of Jirox Limited or its licensors and is protected by copyright and other intellectual property laws. The Jirox name and logo are registered trademarks of Jirox Limited. You may not reproduce or use any content from this website without our prior written permission.

10. Limitation of liability

To the fullest extent permitted by law, our liability for any claim arising from your purchase is limited to the value of the goods or services purchased. We are not liable for any indirect, incidental, or consequential loss, except where such liability cannot be excluded by law.

11. Governing law and jurisdiction

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws in your country of residence give you the right to bring proceedings elsewhere.

12. Changes to these terms

We reserve the right to update these terms at any time. The date at the top of this page reflects the most recent version. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

13. Contact

Email: support@jirox.co.uk

Post: Jirox Limited, 5 Tiber Way, Rugby, CV21 1ED